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Shipping & Returns

All merchandise PURCHASED FROM Burn Machine, LLC may be returned for refund within 90 days by shipping at purchaser’s expense to:

Burn Machine, LLC
26305 Glendale
Redford, MI 48239 USA

Return must be postmarked within 90 days of original purchase date. Units MUST BE RECEIVED WITH ALL ORIGINAL PACKAGING MATERIALS, ACCESSORIES AND RECEIPT OF SALE. A $25 restocking fee will be deducted from the refunded amount.

To return merchandise, follow these procedures:

  • Contact Burn Machine, LLC at (800) 380-6527 to get a Return Authorization Number (RAN).
  • Enclose a copy of the original bill of sale, along with the product in its original packaging and protective carton. Burn Machine, LLC is not responsible for any shipping cost, insurance, damage or loss of product that may occur during return shipping.